Bling vs 8X8

8X8 is a phone system.

Bling is a complete customer communication solution that lets you communicate with your customers not only through Calls, Texts and MMS but also across multiple channels like social media & emails in ONE single beautiful application.

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Feature Comparison

Comparing the two side by side

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Why teams move from 8X8 to Bling

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Go Beyond the Phone System
with Bling

Unify customer interactions and automate responses while tracking data across calls,
texts, emails, and social media in one AI-powered platform.

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Phone

Easily forward calls with our IVR System

Easily set up call forwarding from your Bling number to up to 8 extensions with any number of your choice within or outside Bling.

IVR feature lets you effectively delegate your calls to team members, protects you from robocalls and keeps your personal numbers confidential.

Easily connect Multiple Channels

You can connect Bling to your multiple FB Business Pages, IG Professional Accounts and Gmails in less than 5 seconds, and can read, respond and manage all your conversations from a single inbox.

Convert Conversations into Repeat Customers

Every conversation across any channel is automatically saved inside your Bling CRM, hubspot or any other software using

Use Quick Replies and Respond Faster

Save your response templates such as website info, appointment link, pricing etc and send them with one click across all the channels.

Merge your Contacts

Based on the email id or phone number, Bling will automatically detect duplicate contacts and will merge their conversation history across all the channels.

Know your Customer’s Sentiment & Block Spam

Our Advanced AI can detect your customer’s sentiment easily for you and can flag negative sentiments in real time across all the channels.

The AI can also help detect Spam Messages and lets you block them permanently.

Easily Integrate Bling with 5,000+ apps using

Create your favorite Zap by Clicking here

Why Bling?

"At Wing, we save the biggest resource for our clients - their time. Bling fits in perfectly with that theme by helping thousands of our talented virtual assistants save time (& be efficient) by helping them manage and organize all their client communication inside one app or as we say in German -

“Je früher, desto besser”

Roland Polzin

Co-Founder and CMO,
Wing

"Switching from RingCentral to Bling was a no brainer deal for us. Bling offered a hell lot more features necessary for running our contact center operations with our agents spread across the country, plus I have never seen such a heavily customer obsessed team before.

We will continue to scale our operations with Bling."

Neil Champine

CEO,
American Answers, Inc.

"Managing the customer journey across disjointed digital channels is a critical challenge for SMBs, where a unified customer experience is vital for driving revenue and retention.

Bling delivers the solution SMBs need, and this is why we invested in this exceptional product and team.”

Melissa Pegus

Managing Director,
Techstars Atlanta Powered
by JP Morgan

Why Bling ?

Roland Polzin

Co-Founder and CMO

Wing Assistant

"Switching from RingCentral to Bling was a no brainer deal for us. Bling offered a hell lot more features necessary for running our contact center operations with our agents spread across the country, plus I have never seen such a heavily customer obsessed team before. We will continue to scale our operations with Bling."

Neil Champine

CEO

American Answers, Inc.

“Managing the customer journey across disjointed digital channels is a critical challenge for SMBs, where a unified customer experience is vital for driving revenue and retention. Bling delivers the solution SMBs need, and this is why we invested in this exceptional product and team.”