Bling vs 8X8

8X8 is a phone system.

Bling is a complete customer communication solution that lets you communicate with your customers not only through Calls, Texts and MMS but also across multiple channels like social media & emails in ONE single beautiful application.

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Feature Comparison

Comparing the two side by side

bling logo 8X8 logo
Features
Monthly Price Annual Price
Monthly Price Annual Price
Price Per Phone Line Per Month
$25.99 $21.60
$57.00 $44.00
# Users Per Phone Line 2 1
Unlimited Inbound Calls Free Free
Unlimited Inbound SMS Free Free
Outbound
Unlimited Outbound Calling Yes Yes
Outbound Call Price Per Min Free Included
Outbound Text Price Per Min Free Included
Integrations
HubSpot Integration Yes Yes
Gmail Integration Yes Yes
Facebook Integration Yes No
Instagram Integration Yes No
Zoom Integration Coming Very Soon No
Salesforce Integration Coming Very Soon Yes
Zapier Integration Yes No
Pipedrive Integration Coming Very Soon Yes
Advanced Features
SMS Automation & Triggers Yes No
Power Dialer Yes No
Bulk SMS Campaign Coming Very Soon
*Additional Flat Price Per Month
No
Admin Portal with Advanced Analytics Yes Yes
Call Whispering Coming Very Soon No
Other Features
IVR Yes with 8 extensions! No
Call Recordings Yes - Unlimited Recordings! Yes
Business Hours Yes No
Voice Drop Yes No
Custom Greetings Yes No

Easily Integrate Bling with 5,000+ apps using zapier

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Why Bling?

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"At Wing, we save the biggest resource for our clients - their time. Bling fits in perfectly with that theme by helping thousands of our talented virtual assistants save time (& be efficient) by helping them manage and organize all their client communication inside one app or as we say in German -

“Je früher, desto besser”

Roland Polzin

Co-Founder and CMO,
Wing

Wing Logo
Testimonial Image

"Switching from RingCentral to Bling was a no brainer deal for us. Bling offered a hell lot more features necessary for running our contact center operations with our agents spread across the country, plus I have never seen such a heavily customer obsessed team before.

We will continue to scale our operations with Bling."

Neil Champine

CEO,
American Answers, Inc.

Company Logo
Testimonial Image

"Managing the customer journey across disjointed digital channels is a critical challenge for SMBs, where a unified customer experience is vital for driving revenue and retention.

Bling delivers the solution SMBs need, and this is why we invested in this exceptional product and team.”

Melissa Pegus

Managing Director,
Techstars Atlanta Powered
by JP Morgan

BizTech Logo

Why Bling ?

Card Image

"At Wing, we save the biggest resource for our clients - their time. Bling fits in perfectly with that theme by helping thousands of our talented virtual assistants save time (& be efficient) by helping them manage and organize all their client communication inside one app or as we say in German - “Je früher, desto besser”

Roland Polzin

Co-Founder and CMO

Wing Assistant

Card Image

"Switching from RingCentral to Bling was a no brainer deal for us. Bling offered a hell lot more features necessary for running our contact center operations with our agents spread across the country, plus I have never seen such a heavily customer obsessed team before. We will continue to scale our operations with Bling."

Neil Champine

CEO

American Answers, Inc.

Card Image

“Managing the customer journey across disjointed digital channels is a critical challenge for SMBs, where a unified customer experience is vital for driving revenue and retention. Bling delivers the solution SMBs need, and this is why we invested in this exceptional product and team.”

Melissa Pegus

Managing Director

Techstars Atlanta Powered by JP Morgan

Why teams move from 8X8 to Bling

It can all be done inside Bling!

And it takes less than 5 seconds to connect them all with Bling.

Admin portal

Engage with your customers across multiple channels inside Bling and provide a seamless customer experience.

Easily forward calls with our IVR System

Easily set up call forwarding from your Bling number to up to 8 extensions with any number of your choice within or outside Bling.

IVR feature lets you effectively delegate your calls to team members, protects you from robocalls and keeps your personal numbers confidential.

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Easily connect Multiple Channels

You can connect Bling to your multiple FB Business Pages, IG Professional Accounts and Gmails in less than 5 seconds, and can read, respond and manage all your conversations from a single inbox.

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Convert Conversations into Repeat Customers

Every conversation across any channel is automatically saved inside your Bling CRM, hubspot or any other software using hubspot

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Use Quick Replies and Respond Faster

Save your response templates such as website info, appointment link, pricing etc and send them with one click across all the channels.

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Merge your Contacts

Based on the email id or phone number, Bling will automatically detect duplicate contacts and will merge their conversation history across all the channels.

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Know your Customer’s Sentiment & Block Spam

Our Advanced AI can detect your customer’s sentiment easily for you and can flag negative sentiments in real time across all the channels.

The AI can also help detect Spam Messages and lets you block them permanently.

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Explore Bling’s Amazing Features

With Enterprise Grade Reliability & PCI Compliance

Teams Analytics

Bling For Teams

Create Multiple Profiles, Add Users, Assign Threads & Scale 🚀!

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Gmail integration

Gmail Integration

Manage all incoming and outgoing Emails from Gmail across all connected applications.

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Automation

Automation

Automate any task you want, we make it easier for you.

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Sale dialer

Sales Dialer

Convert More Leads Into Prospects Faster with Bling’s AI Assisted Sales Dialer.

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Gmail integration

Social Integration

ONE Inbox to manage every single conversation 🤩.

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Teams Analytics

Smart CRM

Zero headache with Bling CRM. Simple, easy to use & doesn’t need you to join an “academy”!

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