Track Every Conversation Like A Task

Bling lets your team automatically create tasks based on customer interaction across any channel of
communication

Enhance Customer Engagement

Simplify agent-customer interactions by enabling email attachments like images, files, and videos, along with canned responses for efficient communication. Access a centralized system for customer data, ticket statuses, and priorities through a single interface.

Monitor Your Team’s Performance

Monitor each agent's ticket status, ensuring they meet targeted due dates and complete tasks promptly. This feature allows for real-time tracking of agent performance and task completion.

Personalized Task Monitoring

Efficiently track individual performance with a table view that allows users to filter tasks by person. This feature enables a focused view of each person's tasks, enhancing monitoring and evaluation of individual performance within the Bling Ticketing System.

Easily Integrate Bling with 5,000+ apps using

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Why Bling?

"At Wing, we save the biggest resource for our clients - their time. Bling fits in perfectly with that theme by helping thousands of our talented virtual assistants save time (& be efficient) by helping them manage and organize all their client communication inside one app or as we say in German -

“Je früher, desto besser”

Roland Polzin

Co-Founder and CMO,
Wing

"Switching from RingCentral to Bling was a no brainer deal for us. Bling offered a hell lot more features necessary for running our contact center operations with our agents spread across the country, plus I have never seen such a heavily customer obsessed team before.

We will continue to scale our operations with Bling."

Neil Champine

CEO,
American Answers, Inc.

"Managing the customer journey across disjointed digital channels is a critical challenge for SMBs, where a unified customer experience is vital for driving revenue and retention.

Bling delivers the solution SMBs need, and this is why we invested in this exceptional product and team.”

Melissa Pegus

Managing Director,
Techstars Atlanta Powered
by JP Morgan

Why Bling ?

Roland Polzin

Co-Founder and CMO

Wing Assistant

"Switching from RingCentral to Bling was a no brainer deal for us. Bling offered a hell lot more features necessary for running our contact center operations with our agents spread across the country, plus I have never seen such a heavily customer obsessed team before. We will continue to scale our operations with Bling."

Neil Champine

CEO

American Answers, Inc.

“Managing the customer journey across disjointed digital channels is a critical challenge for SMBs, where a unified customer experience is vital for driving revenue and retention. Bling delivers the solution SMBs need, and this is why we invested in this exceptional product and team.”