Healthcare Communication Made Easy with Bling
Improve Patient Care with Our VoIP Phone and SMS System for Streamlined Practice Management. Bling is a Hippa Compliance Software
Improve Patient Care with Our VoIP Phone and SMS System for Streamlined Practice Management. Bling is a Hippa Compliance Software
Effortlessly incorporate Bling into your system, enabling patients to quickly schedule appointments or locate their doctor.
Empower your customer service with Bling by activating IVR systems. Craft an engaging and interactive menu for customers, utilizing digit-based inputs. With Bling's IVR, efficiently direct calls to relevant departments based on customer preferences for a more personalized experience.
At Bling, we prioritize patient privacy and security. Our system maintains strong privacy and security measures, such as end-to-end data encryption, HIPAA compliance for handling Protected Health Information (PHI).
Convert more leads into prospects faster with Bling’s AI assisted sales dialer
Improve your customer support with our advanced contact center features.
Unlimited Calls
Bling provides unlimited inbound and outbound free Calling in Canada and US Locations and We also offer special-priced call features in other countries.
Talk to SalesSmart Call Routing
Set up intelligent call routing to direct incoming calls to the right departments or team members, ensuring your customers get the assistance they need promptly.
IVR
Create your multi-level interactive voice response (IVR) menu to guide the caller through different options. Ensure they are always directed to the right department, agent or group of agents and that they receive relevant information through customized messages.
Live Call Transfer
Easily connects a live call to another team member using the bling virtual phone system.
Call Forwarding
When your clients reach out to you. Bling allows you to automatically forward your incoming calls to external mobile or landline phone numbers each time your agents are busy or unavailable during business hours. Forward calls based on local numbers, business hours, and holidays.
Call Recordings
Every single call that gets connected to your team is recorded enabling you to perform training and coaching for your team.
Call Queuing
Keep your callers engaged until someone can speak with them and distribute the workload to your team members fairly.
SMS / MMS messages
Send your customers personal messages or general notifications and make your contact center much more effective. Automatic text messages save time and facilitate the work of your agents.
Set Up Business Hours
Define your business hours and decide when you are available to receive calls. Outside of these hours, you can choose a special personalized absence message, redirect calls to a different phone number or answering machine or even use various combinations.
Click to Call
Dial any phone number on the web with a single click. Make calls instantly to boost your team’s productivity.
Auto-Text Responder
Send automated text messages based on your rules, such as a missed call, voicemail or an update to a custom field.
Welcome Greeting
The Initial greeting is your first interaction with clients. You can create personalized greetings for your customers based on specific situations (outside business hours, on-hold, etc.)
Voicemail Drop
Follow-ups are a crucial part of the sales process. Sales reps can leave pre-recorded or custom voicemails with a single click, saving time and ensuring consistent messaging.
Add Notes during a Live Call
When you are on a live call, Bling will show you a form where you can capture important lead information and add your customized labels.
Advanced Analytics
Monitor your team’s real-time performance, control your account, and take actions to drive improvement.
Inbuilt Smart CRM
All your conversations are automatically saved in our inbuilt CRM with unlimited call recordings, voicemail & text history.
Learn moreEffortless CRM Integration
Integrate your voip phone service with your preferred CRM and tools, such as Zapier, HubSpot, PipeDrive, Salesforce, and more, streamlining your workflows and improving customer interactions.
Create your favorite Zap by clicking here
“Wavellon provides premium paddleboards across multiple geographical locations. As an ecommerce business, it was important for me to find a phone system that is modern, easy to use and also fits my bill. I am glad that I came across Bling, it gets the job done.”
Wavellon
“Elite Sweets is an industry leader when it comes to healthy, low carb and delicious donuts. We serve customers across the US and one of the challenges we run into is our customers engaging with us through various platforms. Highly recommended if you are worried about lost sales.”
Elite Sweets
“Laundr provides on demand laundry service across multiple locations. We need tools that can help our partner-facing teams efficiently communicate with our customers & partners across several cities. I am glad that we picked Bling as our helpdesk solution - it is super easy to use, customizable. I would 100% recommend it to any large size team.”
Laundr
With Enterprise Grade Reliability & PCI Compliance
Convert More Leads Into Prospects Faster with Bling’s AI Assisted Sales Dialer.
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